Billing Terms & Conditions
Payment Methods
At Prime Carta, we provide customers with reliable and flexible payment options to ensure a smooth checkout experience. You can place an order using widely accepted credit cards and trusted digital wallets, including Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, and Meta Pay.
All prices and transactions on our website are processed in USD. Your selected payment method is charged immediately after the order is confirmed — payments are not delayed until shipment.
Refunds & Billing
Refunds are processed after the returned item arrives at our warehouse and successfully passes inspection. Once approved, we typically issue refunds within up to 7 business days. Funds are returned exclusively to the original payment method used at checkout.
All transactions on Prime Carta are handled securely via Shopify Payments.
Security & Data Protection
Your privacy and security are extremely important to us. Prime Carta.com uses SSL (Secure Socket Layer) encryption to protect sensitive information, including payment and personal data, during transmission.
Every checkout and form on our website is fully encrypted, ensuring that your information remains private and protected at all times.
PCI DSS Compliance
Our store fully complies with Payment Card Industry Data Security Standards (PCI DSS). This means all payment data is processed according to strict security requirements, including advanced protection systems, continuous monitoring, and regular compliance checks.
Card Information Policy
For security reasons, Prime Carta never stores full credit card numbers and does not have access to complete card details. After a purchase is completed, our support team can only view limited order-related information such as billing and shipping details, order contents, and the last four digits of the card.
Contact Details
Online Store: Prime Carta
Company Name: MR HOME LLC
Business Address: 1644 Franklin Ln
North Port FL 34286
United States
Website: https://primecarta.com
Email: support@primecarta.com
Phone: +1 323 904 8006
Customer Support Hours:
10:00 AM – 7:00 PM (EST), Monday to Sunday
You may also contact us anytime using the form on our Contact Us page.
We appreciate your feedback and are always happy to help. If you have any questions, suggestions, or concerns, feel free to reach out — our support team is here for you.